Fekete Zaj, held at Mátrafüred-Sástó, is again running an entirely cashless system this year. Visitors can top up their ticket-linked balance before arrival, which is automatically assigned to the festival wristband's chip upon entry.
Online top-ups are available throughout the festival. Any remaining balance can be reclaimed on-site at the end of the event, or online afterwards. This can reduce queues at top-up points.
The event's TMSQR app lets visitors save their favourite performers and programmes, and follow start times in real time. The mobile app is especially valuable at a multi-venue festival.
The Sástó lookout tower and its surroundings have been temporarily closed for a structural inspection, so the Kilátó Stage's programme has been relocated to a nearby meadow under the name "Nem Kilátó" ("Not-Lookout"). The rapid reorganisation shows clearly that a festival app can also serve as a crisis-communication tool.
Summary
Mátra's Fekete Zaj operates with a digital payment system and mobile app. Organisers responded to an unexpected venue closure with a quick programme relocation.
